CompassAir 2019-12-07T10:34:08+00:00
Team email collaboration

for maritime professionals
  • Ship Managers

  • Operators

  • Charterers

  • Shipbrokers

  • Shipowners

  • Maritime Professionals

Easy and fast access from the web

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    CompassAir speaks Shipping

    Bring your own data

    Supporting over 20 countries

    Responsive Support
    Experienced Team
    All time zones
    maritime software

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    What our clients say about us

    FAQs

    What server do I need for CompassAir? 2017-09-25T17:27:41+00:00

    CompassAir requires a database server running Microsoft SQL Server 2008 R2 and above either on premise or hosted.

    For emails, we work with all mail servers supporting IMAP / POP3 / SMTP such as Microsoft Exchange, HMail, IBM Lotus Domino, MDaemon, Postfix, Zimbra, etc…

    How long does installation take? 2018-07-11T09:33:01+00:00

    Installation does not usually take more than 2 or 3 days after the server is available to ThinkCompass with all mandatory 3rd party software installed (e.g., Windows, SQL Server, Mail server, etc).

    How long does training take? 2017-09-25T17:25:44+00:00

    Training can be delivered on-site or remotely and varies according to the size of your organisation.  Typically for a company with between 5 to 10 users, about 2 hours.  It’s super easy to use.

    I need help, how do I reach out for Support? 2018-07-11T09:33:35+00:00

    ThinkCompass provides full support during business days/hours (09:00 – 19:00, Athens time). All other days/hours, for emergencies only, users can call a dedicated support hotline (7x24x365).  Or better yet, email our Support team.

    Since it’s a cloud solution, do you store all my data? 2018-07-11T09:34:06+00:00

    No, ThinkCompass doesn’t store any of your data!  We work with your IT Support and advise how your data should be stored and where.  Be it on premise in your server or on a remote hosted server.

    I don’t have any IT Support, can you recommend reliable companies who understand my industry? 2017-09-25T17:26:33+00:00

    Yes we can.  We partner with many companies all over the world to cover our clients’ needs…just ask and we’ll get them to email you their numbers.

    How secure is CompassAir? 2017-09-25T17:26:47+00:00

    CompassAir users need passwords for general access and special permissions to view or configure data (such as the address book contacts, circulars or message rules). All data exchange takes place over HTTPS protocol, which means they are encrypted and better protected from malicious access.

    I don’t need the whole company to use CompassAir…is that even possible? 2017-09-25T17:27:04+00:00

    Yes of course, CompassAir can be used only for a few departments who suffer from high email volumes and organisation is a nightmare.

    I have emails and contacts scattered around my phone, Gmail, Thunderbird, Outlook etc…can you get it all sorted? 2017-09-25T18:09:24+00:00

    Yes of course! It’s what we do.